FAQs

Where are you located?

2340 Sutter St, San Francisco, CA 94143

We are located right across from the entrance into the Medical Center at Mt Zion.

How do I sign up for a MyCores account?

Link: http://rrp.ucsf.edu/mycores

For other MyCores related questions, please check out the FAQ page on the RRP website.

Why can't I reserve the Bioanalyzer at Mt. Zion? 

The Bioanalyzer and HT7900 at Mt. Zion need to be authorized for use by the Genome Core after a mandatory training session. Contact the Core if you'd like permission to use the instrument. Training for the HT7900 takes about 30 minutes. Training for the Bioanalyzer will take about 2 hours.